Returns Policy

🔁 Returns 

We do not accept returns. All sales are final. 

This includes situations of buyer’s remorse or a change of preference after purchase. 

If your order arrives damaged, defective, or is lost in transit, we’ll take care of it. Please see our Replacement & Refund Policy for instructions on how to request help within 14 days. 

For support, reach us through our Support Form or email us at info@7thlily.com. 

🔄  Exchanges

We do not offer exchanges for any items.

We do not accept exchanges under any circumstances. Replacements are not exchanges and are only provided for damaged, defective, or lost items. 

• All Print‑on‑Demand pieces are made‑to‑order.

• All handcrafted goods are unique; all bath & body products are final sale for hygiene and safety reasons, and any custom or commissioned pieces — including custom variations ordered (e.g., bridal or wedding events, other vending events) — are crafted specifically for you, and all ready‑made items are produced in limited quantities. Because of their personalized nature, these items cannot be exchanged for a different size, style, or variation. 

If your item arrives damaged, defective, or misprinted, please refer to our Replacement & Refund Policy for available resolution options.